Contact Center Representative Job at Insight Global, Tampa, FL

bWZlbk5GSVZVL1BNcU50RVdmQmEySFU2UGc9PQ==
  • Insight Global
  • Tampa, FL

Job Description

*This position is not open to C2C*

Role: Contact Center Representative

Openings: 12

Pay: $20/hr.

Duration: 3-4 Month Contract - Potential Perm Conversion

Location: Fully Onsite Tampa, Fl 33610

Start Date: 03/19

Must Haves

  • 1+ year of professional customer service experience
  • Bilingual in English and Spanish (able to speak fluently)
  • Strong communication skills (verbal and written) with the ability to explain complex information clearly
  • Proficiency in computer systems and data entry
  • Ability to handle high call volumes while maintaining accuracy and professionalism
  • Problem-solving and critical thinking skills to resolve member inquiries effectively
  • Ability to work flexible schedules, including evenings or weekends if required

Plusses

  • Experience working in a contact center environment (specifically in financial industry)
  • Knowledge of banking or credit union

Day-to-Day

Insight Global is seeking contact center representatives to support a local client. They will be providing over the phone support to members of the credit union in regards to a new mobile banking application. They will service around 50-55 calls a day. The support will include navigating the features in the mobile application and assisting with account access.

Schedule:

Training: 10 day (2 weeks) Monday-Friday 8-5

Business Hours: M-F 7am-8pm, sat 8-1pm (Must be flexible to work shifts within the normal business hours)

Job Tags

Permanent employment, Contract work, Work at office, Local area, Monday to Friday, Flexible hours, Afternoon shift,

Similar Jobs

TVH Parts Co.

Sr Manager, Global Supplier Relationships Job at TVH Parts Co.

 ...Sr Manager, Global Supplier Relationships Olathe, KS Full-Time | Product & Procurement | Reports to Chief Product & Procurement...  ...initiatives across regions. Partner cross-functionally with Supply Chain, Technical Services, Operations, and Indirect Spend. Coach... 

United Gear & Assembly

Machine Operator weekend 2nd shift Job at United Gear & Assembly

* $1,000 sign on bonus ** Hiring Immediately * United Gear & Assembly offers: * Benefits program active 1st of the month following your start date which includes; health, HRA, FSA, vision and dental insurance * 401k program with 4% company contribution * Paid...

Mod + Jo

Social Media & Marketing Manager Job at Mod + Jo

 ...quality jewelry and connecting with our customers on a personal level. Position Summary We are seeking a strategic and creative Social Media + Marketing Manager to lead our digital marketing efforts and elevate our brand presence. Reporting directly to the Founder +... 

City Electric Supply

Van Driver Warehouse Job at City Electric Supply

 ...other branches to ensure customers from across the network receive a consistently high level of service. Essential Job Functions: Drive safely and follow all traffic regulations. Inspect and maintain vehicle safety. Always maintain cleanliness of the Company... 

Vensoft Inc

FHIR Interoperability Specialist Job at Vensoft Inc

 ...environments Experience with system integration and interoperability architectures Knowledge of Electronic Data Interchange (EDI) Experience integrating or supporting Electronic Health Record (EHR) systems Ability to develop and support FHIR...