Job Description

Position : Client Outreach Associate

Location : Plano, TX (near the Tollway & Spring Creek)

Schedule : Part-time, on-site

Hours : 8:00 AM - 2:30 PM (minimum 6 hours per day; exact part-time hours are negotiable)

We are looking for a Customer Service Rock Star to join our team as a Client Outreach Associate.

If you are seeking a fast-paced, fun, and family-oriented environment with amazing colleagues, this is the job for you!

Our company, Flight Crew International , hires pilots, flight attendants and other aviation professionals for the world's major aircraft operators and Fortune 500 companies and the growth of our organization has created a unique opportunity for the right individual. The ideal candidate will be a role up your sleeve type of individual who will work hard, enjoys helping and talking to people, is professional and reliable

Role Overview

This role focuses on organizing potential client leads and conducting outbound outreach to generate interest in our services. The Client Outreach Associate will maintain organized lead lists, make calls, and track interactions to support the sales team in growing our client base.

We are looking for someone who is:

• Fun, Outgoing and Up-beat Personality
• A leader and has an Entrepreneurial Spirit
• Competitive, Aggressive and Willing to go the Extra Mile
• Natural Problem-Solver
• Hard-Working, Energetic, and a Go-Getter
• Excellent Communication Skills
• Excellent Attention to Detail and Organization Skills
• Very Comfortable Calling and Meeting Candidates
• Respectful and Professional to Clients and Colleagues
• Has the ability to Have Fun at work while Achieving Goals
• Previous pilot recruitment, aviation, and/or customer service experience

Position Details:

• Work in a team, side-by-side with your colleagues, sharing information and helping each other to ensure new hires are getting placed on time
• Stay incredibly organized
• Work fast and be accountable
• Organize and maintain client leads in the CRM/lead management system
• Conduct outbound calls and email outreach to potential clients
• Track call outcomes, follow-ups, and lead progress accurately
• Support the sales team by identifying new opportunities and prospects
• Assist with business development initiatives and pipeline growth

Skills:

• You have to be able to write and speak clearly and professionally
• You must multi-task and prioritize and be efficient
• You have to be meticulous
• You have to document, track, and monitor candidates incredibly closely
• You cannot be lazy in regards to work load or details
• You have to be organized
• You have to be able to have fun, laugh and have a good time 😊

Why Join Us

• Be part of a growing aviation company with new and exciting business lines.
• Work with leadership and cross-functional teams.
• Opportunity to grow your skills in operations, coordination, and project support.
• Collaborative, energetic, and supportive team environment.

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